We’re Flagship

We provide homes and create sustainable communities. The work we do matters because the lives we help matter.

Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live.

And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.

new home

Find a new home

Whether you’re looking to buy your home, swap with another tenant, step onto the property ladder or move into private rent – we can help you.

Our service standard commitment

We want you to have the best experience possible, so we have developed a range of service standards to reflect the level of service you can expect from us.

Housing officer visiting customer
background banner lady laughing

Support and wellbeing

We want you to have the right advice and support on hand, whenever you need it. We’ve put together a list of resources that you might find helpful, whether you need help now or simply want to know what’s available to you as a Flagship customer.

Helpful resources

Sometimes, when it comes to keeping your home in tip-top condition, you might need a helping hand. Working in partnership with Flagship Services, we’ve put together a library of how-to guides, useful tips and practical advice for maintaining your home, inside and out.

light bulb icon

Latest news

View All
Staying safe when buying gadgets online

03/09/2026

Staying safe when buying gadgets online

Buying gadgets online is convenient, affordable, and often gives you access to much wider range of products. However, online shopping also comes with risks such as scams, misleading advertising and potential safety risks. Keep reading to find out about a couple of products you should be aware of and how to stay safe.

Read More
Flagship Homes to host shared ownership discovery day

01/09/2026

Flagship Homes to host shared ownership discovery day

Those looking for an affordable route onto the property ladder in Norfolk or Suffolk are invited to a free Shared Ownership Discovery Day at Carrow Road. Hosted by Flagship Homes, the event will show how buying a share of a home can make homeownership more accessible and bring that first step within reach.

Read More
New family homes to replace disused garages in Woodbridge

19/08/2026

New family homes to replace disused garages in Woodbridge

New family homes to replace disused garages in Woodbridge A row of disused garages in Woodbridge has been knocked down to make way for new family homes.

Read More
Working together for safer communities

18/08/2026

Working together for safer communities

As the school summer holidays begin and our neighbourhoods become busier, our Safe Communities teams continue to work with customers, local authorities, police and support organisations to help keep communities safe.

Read More
The Sheringham street where locals are staying put

11/08/2026

The Sheringham street where locals are staying put

A Blue Peter accordionist, a mother of two who nearly lost her home, and a couple who waited ten years for a bungalow.

Read More
Ideas shared for future of Barnham Cross estate in Thetford

07/08/2026

Ideas shared for future of Barnham Cross estate in Thetford

People living at Barnham Cross estate in Thetford have shared what they like about their neighbourhood and what they would like to see improved.

Read More